If you are new to shopping on Taobao, you will be amazed at what you can find on the biggest Chinese online shopping website. You can find almost anything on Taobao, at extremely low prices compared to many other sites on the internet. You would likely be convinced to use it. However, if you are an international buyer browsing through the site, you will notice that the website is in the Chinese language. This may lessen your desire to shop on Taobao; however, you don’t have to worry. Even if the site is not presented in English, there are still ways to easily shop on Taobao as an international user.
Using Google Chrome as your browser when surfing Taobao offers a convenient way of translating the whole webpage into the English language. The browser has an automatic translation function. The translation may not be 100% accurate, but this will provide you with great information for understanding all the essential details, like product information, payment method, warranty, etc.
Some popular translation apps are iTranslate and Waygo. Using iTranslate, you can choose from 90 different languages. You can plug in a word or phrase from Taobao that you want to translate into English (or to your preferred language that is available in the app). The Waygo app is able to translate Chinese text in real time into readable English using a smartphone camera. Waygo translates by scanning images, finding relevant texts, and finally creating sensible phrases in English. Additionally, the app does not require internet connection to operate.
Taobao agents are native Chinese speakers and are proficient in English as well. Thus, if you have questions about a specific product on Taobao, you can contact them to translate the information for you, or you can even ask them to contact Taobao sellers to negotiate with them on your behalf. Taobao agents aids you in making the whole process of buying from Taobao efficient and convenient. Here are the services that Taobao agents offer:
- Buy from a Taobao seller on your behalf
- Receive your orders in their processing centers and offer storage
- Ensure that products conform to specifications
- Handle returns/exchanges of products
- Consolidate and pack your orders together to help you save on shipping
- Ship your orders from China to your designated address
Effective communication is crucial in buying from Chinese marketplaces. The important thing is that you will be able to successfully buy the things that you want from Taobao. Don’t let a language barrier stop you, as there are many ways you can get around it to optimize your online shopping experience. To get more tips on how to do your online shopping at Taobao, always be on the look out on our new blogs at https://baohero.com/blog.